Access but No Acceptance

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girl crutches2.jpg

Access but No Acceptance

By Teek
© July 2023

“Come on, Jessica, let’s get you a pretty new dress for doing well on that math test today. I’m so proud of you.”

Beaming, Jessica looked up at her mom, “It was a really hard test, Mom. I can’t believe I got the best score in the class.”

“Jessica, you got the best score out of all the third-grade classrooms, the best in the school. You’re a smart little girl, Jessica. Nothing is going to stop you from soaring to the stars.”

“I’d love to fly around the stars. Do you think I’ll be able to do that someday?”

As the two of them walked across the parking lot, Mom replied, “Sweetie, that Elon Musk guy we talked about the other day . . .”

“That rich guy with Autism,” Jessica asked?

“Yeah, him. He makes spaceships really fast, almost as fast as he makes electric cars. I am sure by the time you are a grown-up, regular people like you and me will be able to fly around in space.”

“That would be really cool.”

“So, what color dress do you want?”

“I was thinking of a nice yellow sundress, but let’s see what they have.”

Mom looked around as they entered the department store before heading for the girls' department.

“Excuse me, Ma’am,” a man in a security uniform said, approaching the two of them.

“Yes,” Mom questioned?

“I’m sorry, but your daughter is not allowed in the store.”

Mom quizzically looked at the man and then down at Jessica, “Why not?”

“We don’t serve her kind here.”

Mom looked around the store, seeing many parents with children, “You what?”

“You will have to leave, Ma’am. Your daughter is not welcome here. You can come back and shop yourself, but not with your daughter.”

“You want me to leave my nine-year-old daughter in the car while I shop? Are you nuts?”

“No, Ma’am,” the security guard explained. “She isn’t even welcome to be in the parking lot. If you want to shop here, you must take her home and return without her.”

“And why, may I ask, is my nine-year-old not allowed on your premises?”

“She has a disability, Ma’am. We refuse to serve individuals with disabilities.”

“You what?”

“It is store policy that we do not serve individuals with disabilities. Now either leave, or I will have to call the police.”

Mom looked down at her daughter, leaning on her hand crutches, “We walked up a ramp to get into the building, but you don’t serve people with disabilities?”

“Yes, Ma’am. The building code requires all buildings to be handicap accessible, so a ramp was required when the store was built. The US Supreme Court, however, says we don’t have to serve any person that would impede upon our religious beliefs. Some of our employees have religious beliefs that people with disabilities should not be out in public. Because of them, we have made it store policy to refuse service to people with disabilities, so we don’t offend our employees.”

“What in the world?” Mom looked down at Jessica and then at the security guard.

“Please just leave, Ma’am. You don’t want to make a scene in front of your daughter there.”

“Make a scene,” Mom said very loudly. “Make a scene? You refuse to let my nine-year-old in your store because she has a disability, and you don’t want me to MAKE A SCENE?”

The security guard pressed a button on his walkie-talkie, “Mike, call the police.”

“Mom,” Jessica got out while holding back a tear. “It’s okay, Mommy. I don’t need a new dress. It was only a dumb math test. Let’s just go.”

“See what you are doing to my daughter?” Mom practically shouted. “She was so proud of her accomplishments. Now she just called it a dumb math test. How dare you devalue my little girl for getting the best score on the end-of-the-year third-grade math test. How dare you discriminate against individuals with disabilities and try to teach my daughter that she is less than others.”

Jessica looked around at the crowd collecting around them, “Mommy, it’s okay.”

Mom got down to Jessica’s eye level, “No, it is not okay, Princess. What they are doing here is wrong.”

“But, Mommy, everyone is looking.”

Mom stood up and looked around at the assembled people, “How would you like it if they told you that you couldn’t shop here because your daughter has a unicorn and rainbow on her shirt or you because you have a beard? Is it right for them to turn my daughter away because she is disabled?”

“Ma’am,” the security guard interrupted. “It is store policy. We do not serve people with disabilities. Now please just leave.”

“Why should I? Your store policy is wrong,” Mom said while looking around at the crowd who were mostly nodding their heads in agreement.

“Mommy, he’s just being a bully. Let’s just go.”

“Sometimes it is important to stand up to a bully,” Mom stated.

“But other times, it is better to walk away, calm down, and confront them with your brain, not your anger. You taught me that.”

Mom looked at Jessica and then at the security guard, “I did teach her that. Fine, we will go, but this isn’t over.”

The mom of the little girl with the unicorn shirt commented, “You’re really not going to let this lady shop just because her daughter has a disability? My son is Learning Disabled. Does that mean you won’t let me shop here?”

“Your son isn’t with you, Ma’am,” The security guard stated. “You can shop here without your son.”

As Jessica and her mom turned and headed for the door, a few other customers left their carts or chosen products and walked out with them. Most just went back to shopping.

Walking out of the store, many commented on how wrong it was to discriminate against people with disabilities or questioned how they could turn away someone as pretty and beautiful as Jessica.

When Mom and Jessica got to the car, Mom sat in the driver's seat and took several deep breaths, “I can’t believe it is legal to discriminate like that. It can’t be. Is it?”

“Mommy, lots of people call me names, don’t let me play with them, or are mean to me. It’s okay. I’m getting used to it.”

“I wish I could make it all stop, Princess. It is wrong,” Mom looked at Jessica. “You know that fancy dress shop in the city? Let’s go get you a dress there.”

Jessica smiled as they pulled out of the parking spot.

Turning onto the highway, Mom was thinking about what she could do to combat the department store turning away people with disabilities.



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