Explaining how things work: Membership and Accounts

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How membership in the site works:

We've got a little crew here that takes care of the daily maintenance on the site. As such, I have to establish guidelines and make sure that they can be followed. Being humans, sometimes one or more of us get things wrong.

The crew is me as Admin, I have the needed permissions to do almost anything. Piper is next, she has my passwords and can log in as me if needed. She, Cat and one other person are the Subadmin crew and they have the widest array of permissions to do things on site. Subadmins can post pages and announcements and can convert one kind of post into another and can change the kind of account someone else has.

Next are the Moderators and Editors, about half a dozen of each; trusted members who have the permissions needed to keep the site from looking like heck because someone posted bad HTML. The Moderators can also unpub comments they consider inflammatory and refer them to me. The Editors can edit all the kinds of stories and even post things as belonging to someone else, useful for setting up author pages and such.

Next are Authors, Contributors and Illustrators. An Author is someone who has posted a story and had their account upgraded so that they can edit after posting and see their own kudos. A Contributor is currently someone who needs extra storage space in their account for uploading pictures or files. An Illustrator is someone who loads a LOT of pictures and needs a whale of a lot of storage and is trusted to use bigger pictures but not on the front page.

Next are Members who have lots of needed permissions to post content and view the site. They also get PM accounts.

Next are Authenticated Users who are in a transition state between being Visitors and being Members. This is an account status built into Drupal and I can't change the name of it. An Authenticated User is a Visitor who has clicked on the link in the sign-up email sent out. When I check them out, I upgrade them to Member by hand. They have the same permissions that Members do but no PM account yet.

Next are Visitors who have applied for an account and been granted some permissions but not all that a Member gets. They need to answer their authentication email to get upgraded to Authenticated User then Member. Sometimes when I see a Visitor who has been very active logging on for a week or more but still hasn't answered their email, I figure that they may have email problems and upgrade them by hand.

Next are Guests. There are two special Guest accounts so that savvy users can make comments without creating an account here.

Next are Anonymous Users, a built in Drupal account type that I cannot change the name of easily and is basically everyone who comes to the site but does not have a login account. Anonymous Users can read stories but generally see a reduced home page when that code works right. :)

Lots of things are automated here. I don't approve stories or blogs or comments before they are posted or new members before they get some posting privileges but many things happen after things are begun by other people. And it makes it easier to do those things if they are nearly mechanical. It sure makes it easier for a group of people who aren't always in communication to do them.

First, membership. Someone applies for membership by creating an account. This is automated and they have to pass a Turing test to prove that they are human, this keeps the bots out mostly.

Everyone gets a Visitor account just for applying and an email sent to the address they are given. Visitors have restricted posting access as above. If they reply to the authentication email by clicking the link, the system gives them Authenticated User status. Later, if they login on more than one day, I upgrade their status to Member or if they login frequently over a period of a week or so even without replying to the auth email. If they only login on the day they applied and never click on the auth email, I delete their account after two weeks.

Even if someone gets a Member account but does not use it after the first week for more than two months, I delete their account. Accounts that are older than four months are exempted from being deleted for inactivity and any Author account is exempted. I try to check the new accounts list every day but sometimes a day or two goes by without it being checked.

Speaking of Author accounts, when someone posts their first story it shows up on the front page with New Author in the right hand column. This signals to me and my crew that someone needs an entry in the Author Menu and an account upgrade to Author status. Other upgrades are handled by request.

Okay, this has turned out to be a longer post than I thought. In a day or two I will make another post on how the rest of what goes on behind the scenes happens. :)

Hugs,
Erin

Comments

Explaining - Members and Accounts

Thanks for the information Erin, I hadn't realised how complex the system was. Although I've been a member for some time I only bother to login on the rare occassion that I have something to say. However, I do visit pretty much everyday and I do appreciate the efforts of ALL the authors here in creating the stories that keep me coming back and the Admin team who keep everything running smoothly. Thank you for your efforts even if, most of the time, people rarely see you in action.

John.

No wonder you're so busy!

Angharad's picture

Were I wearing one, I'd take off my hat to you ma'am.

Thanks, on behalf of all the readers and authors, to you and the team for all the hard work you do on behalf of us the great unwashed, who are never satisfied.

On a personal level, thank you for your continuing indulgence of my literary aspirations, which make up in quantity what they lack in quality.

Hugs,

Angharad.

Angharad

I second that.

I second that Ang, Erin and her crew do a brilliant job.

Bev.

bev_1.jpg

Behind the scenes

For at least some of us, particularly those who have been around for awhile, Erin & Co's work is really quite obvious. Mainly by the number of things that don't go wrong. I think the number of things that can go wrong grows exponentially with a site's size. Erin and Piper keep the lid on things really well, when something does go visibly wrong I know it is a real doozy of a problem! Best thing we can do at that point is sit back and not jiggle their elbows 'cause they are probably up to their tuchus in alligators. And when that happens, just remember all the times BC has worked flawlessly for you, so flawless so often that when something is wrong everybody is caught by surprise! I have visited more than a few commercial sites, including commercial retail sites with paid support staff, that didn't run as well as BC.

So a long overdue Thank You! to Erin and Piper and all the rest for all their hard efforts at keeping BC running so well!


"Life is not measured by the breaths you take, but by the moments that take your breath away.”
George Carlin

Thank You

Thank you and your team for providing this wonderful plce for all of us to meet , play & read stories.
KUDOS -- THANK YOU -- HUGS & KISSES RICHIE2

Dormant accounts

erin's picture

Some dormant accounts are just waiting for the owner to get time to get back on site. A few accounts of deceased members have been taken over by spouses or friends who had by prior arrangement gotten the passwords. A few more have been passed on to one of the editors or admins. And some have undoubtedly fallen between the cracks.

I hesitate to reassing ownership of the account of a deceased member without clear indication of the wishes of the original owner and that applies as well to dormant accounts where the exact status of the owner is not known.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.

This is the opposite of a great escape

It takes a few dedicated and diligent people to keep the site running for the enjoyment of the many.

As has been said - THANK YOU VERY MUCH.

S.

Thank you Erin

I didn't realize how much work you do to keep this place chugging away. I really appreciate what you have done here.

Thank you Bigcloset TopShelf

To Erin and all the team!

This is the best site for great stories in my opinion.
Also the best managed and presented.

LoL
Rita

Age is an issue of mind over matter.
If you don't mind, it doesn't matter!
(Mark Twain)

LoL
Rita

Accounts

Thanks for doing such a great job.

Marc

Interknit

I just think it's so cute how I just paste a few words into a little box n they pop up like magic in a page with my name on it n titles n headlines n evrythin n remain in total awe of the whole wibbly wobbly web thing n amazin interknit n imagin you gals all clicking away in circle stichin together all that hyperwool cool k-jo

I was lying down minding my own business when life came by and drove right over me