Submitting: how to?

Lost again ... Help!!

I always feel so dumb dealing with computers, and I know it's just another language.. but.
I simply cannot understand the instructions for submitting a few chapters of a longer story. Like, and how to format it and whether I'll be creating an unreadable problem instead of a posting... I don't even know if *book* is the correct category...
Please, can you help me?
Michelle

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