Printer-friendly version
Forums:
I have been getting this error,
Error 503 Backend fetch failed
It is occurring several times a day now, sometimes over and over, and it seems to be getting worse. Is there something wrong with the server? I have noticed there are no new stories either, so it seems the Authors are having this issue when uploading a story.
So far the only way I can continue is to refresh the page every couple of seconds until it starts to work and displays the next page. I will also have to do this to post this as well.
Julia
Problem fixed
We apparently had a leaky memory problem that brought down one of the servers.
Hugs,
Erin
= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.
Happy!
If there's a book that you want to read, but it hasn't been written yet, then you must write it.”
― Toni Morrison
Leaky Memory Problem
How did you fix it?
I've been spraying my head with Flex Seal, which doesn't seem to do the trick.
Jill
Angela Rasch (Jill M I)
Leaky Memory
Unfortunately it usually requires a shut-down, memory replacement, and reboot. I'm unwilling to do that at my age (79) because I have a lot of memories which are still valid and don't want to lose them.
POOKA
What I found was that until I
What I found was that until I allowed newrelic.com to arbitrarily run whatever it wanted to in the way of scripts in my browser, I got the 503 error. As soon as I granted that permission, the site popped up.
Right now, BCTS is pretty light on script demands. BCTS, Google Tag Manager, and newrelic. I don't actually trust newrelic much. They hide too much information.
The horrible sites are ones like Home Depot, where they can have 22 different sites all demanding that they be allowed to do what they want to my browser. Apparently they're too incompetent to actually move the bulk of that inside of their own domain control.
I'll get a life when it's proven and substantiated to be better than what I'm currently experiencing.
No clue
I've never heard of NewRelic. I don't think we are running it but will ask Piper.
Hugs,
Erin
= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.
Newrelic.com
You might not be including it explicitly but one of the javascript libraries that is called probably does.
That is the way you try and download a web page and end up with calls to 50 different websites, most of which you didn't need at all. It is just libraries called by other libraries "just in case they use this one function".
For information, I have newrelic.com and nr-data.com set as "trusted" in Noscript but I still got 503s all day yesterday. I'm guessing the problem might be somewhere else but related.
Penny
Diagnostic
Newrelic is a diagnostic tool apparently.
Piper has solved the 503 problem which was related to a memory problem. Things seem stable now.
Hugs,
Erin
= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.