What ever happened to CrystalHall?

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What ever happened to CrystalHall?
No additions or updates since April.
I always enjoy the Whateley stories.

Comments

There are some updates in the

There are some updates in the Author's Corner section.

They apparently have lost FTP access to the system, and don't have administrative rights to change it - or so I understand.


I'll get a life when it's proven and substantiated to be better than what I'm currently experiencing.

No issues currently @ CrystalHall

Piper's picture

I can garuntee as of right now, there is nothing stopping them from updating the site. And I just did a upgrade on their forums and are about to do a 2nd tier forum upgrade.


"She was like a butterfly, full of color and vibrancy when she chose to open her wings, yet hardly visible when she closed them."
— Geraldine Brooks


And all the users rejoiced :)

Especially the Canon Cabal (TINCC), even more so Diane, who's primarily responsible for uploading everyone's stories to the relevant location on the main site and updating the What's New page :)

So hopefully over the coming weeks we'll find out if the CC have been plagued by a bad dose of RLS (Real Life Syndrome), or if several have been writing but have decided to wait until the main site problems were fixed rather than posting in the fora as an interim measure.

Bek and EE have published a few stories since April in the forums, but things slowed to a halt over the summer. However, Bek's ready to post another chapter this coming Sunday and Ayla's dictated the next part of his autobiography to Diane, so it could be the start of updates picking up again. Meanwhile Kirstin's set herself the task of organising a method to find a second generation of authors - these wouldn't be privy to the full bible and would write stories starting eight years after TK's arrival (so after they've graduated and everyone who would have encountered them at the Academy), a couple of authors have medical issues which almost certainly limit their ability to write, a couple more will contribute 'behind the scenes' but are unlikely to write much Whateley material due to being stung by high volumes of negative comments in their stories' feedback threads, one's busy studying (so may return once their course has ended) and one (Starwolf) has officially left.


As the right side of the brain controls the left side of the body, then only left-handers are in their right mind!

Access

If I remember the comments properly, Diane has FTP access, she just doesn't have authorization to change the HTML files. Beyond that I have no idea what's going on, other than that she's extremely frustrated and is venting on several other forums about not being able to make updates.

This is from Diane on another site as of September 25: "And I've gone completely insane over the Whateley site. I can't upload stories. I can't edit material already there. I can't mod the homepage to explain what the freaking problem is! It's been about half a year, and there's no improvement."

If the problem, whatever it is, is now fixed, hallelujah.

Xaltatun

Effective complaining is... effective

erin's picture

Finding the right place to make a complaint can be key. If someone still has a problem with the Crystal Hall Forums, this is the place to mention it. Or send direct communication to Piper which we had gotten, requesting that the software be updated to the latest version to help prevent spam.

Hugs,
Erin

= Give everyone the benefit of the doubt because certainty is a fragile thing that can be shattered by one overlooked fact.