Policy change from the Social Security Offices?

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I found this through my local Trans support network.
TRANSGENDER PEOPLE AND THE
SOCIAL SECURITY ADMINISTRATION
June 2013
National Center for Transgender Equality â–ª 1325 Massachusetts Avenue NW, Suite 700, Washington, DC 20005
(202) 903-0112 â–ª [email protected] â–ª www.TransEquality.org
In June 2013, the Social Security Administration (SSA) announced a new policy to for updating Social
Security records to reflect a person’s gender identity. Under the new policy, a transgender person
can change their gender on their Social Security records by submitting either government-issued
documentation reflecting a change, or a certification from a physician confirming that they have had
appropriate clinical treatment for gender transition. This policy replaces SSA’s old policy, which required
documentation of sex reassignment surgery.
How Is the gender in my SSA record used?
Your Social Security card only lists your name and Social Security number — not your gender. However, SSA
maintains information in its computer records on everyone who has a Social Security number, including name,
date of birth, and gender.
Social Security benefits do not depend on your gender, and determinations related to marriage and family
relationships are not based on what gender is in your record. Aggregated data about gender and other
demographic factors from SSA records is used for statistical and research purposes. In addition, as discussed
below, SSA gender data is still used for identity verification by some third-party organizations.
Will changing my gender with SSA affect my Social Security benefits?
No. Social Security benefits do not depend on your gender. In addition, Social Security gender markers do not
determine a person’s eligibility for marriage-related benefits.
Will changing my gender with SSA affect my health benefits?
Changing your gender marker with Social Security will typically not affect your health insurance at all if you
have private insurance. While some insurance plans may automatically refuse coverage of services that appear
inconsistent with a gender marker in the plan’s records, insurance plans generally do not base their gender
data on, or match it with, Social Security records, but instead use data from enrollment forms.
An exception is that if a person is enrolled in Medicare, or is enrolled in both the Medicaid and Supplemental
Security Income (SSI) programs, their insurance record will be based Social Security data. In that case, they
may experience automatic refusals for coverage of services that appear inconsistent with a gender marker in
Social Security records. These automatic rules were developed as a means to prevent erroneous or fraudulent
billing, with the unintended consequence of sometimes affecting trans people. (This can happen with private
insurance too, but that will be based on the gender in plan records, not Social Security records.) These types
of denials can usually be resolved by having your provider’s office either add a specific billing code, contact the
plan, or help you request a formal coverage determination. For more information, see NCTE’s health care and
Medicare rights below.
What about “No-Match Letters?” Will my SSA record out me on the job or elsewhere?
This is much less likely than it used to be, but could still happen in some circumstances. SSA administers
several programs used to verify a person’s identity for purposes of employment, applying for public benefits,
or other purposes. Through these various programs, SSA compares personal data submitted by a business or
government agency with its own programs and reports whether the data matches.
Some of these systems include gender among the personal data that is submitted and matched, while other
systems don’t include gender. The largest system used by private employers, the Social Security Number
Verification System (SSNVS), eliminated gender in 2011. As a result, it is now very rare for employees to be
outed on the job by their SSA gender marker. However, some systems used by state government agencies still
match gender against SSA records. If a person’s recorded gender with the submitting agency does not match
SSA records, SSA may report this back to the submitting agency.
In cases where gender data is submitted to SSA and does not match, it is important to understand that the
submitting agency is under no obligation to respond in any way. Businesses or government agencies are not
subject to any penalties or legal requirements when they receive a notice of gender data that does not match.
The organization can simply ignore the gender mismatch so long as the other personal data matches with SSA
records. For this reason, NCTE continues to advocate removing gender from these matching systems altogether.
How do I change the gender in my SSA record?
Social Security will accept any of the following forms of evidence for a gender marker change:
- A U.S. passport showing the correct gender,
- A birth certificate showing the correct gender,
- A court order recognizing the correct gender, or
- A signed letter from a [provider] confirming that you have had appropriate clinical treatment for
gender transition

If you use a physician letter, it must come from a licensed physician with whom you have a patient relationship
and who is familiar with your transition-related treatment. This may be any physician who is familiar with your
treatment, including a primary care physician or a specialist. All certifications must be on the physician’s office
letterhead and include all of the information seen in the sample letter below, including the physician’s license
or certificate number.
The following is an example of a letter that meets all the Social Security requirements. You should ask your
physician to use this letter and not give additional personal health information that is not included here.
I, (physician’s full name), (physician’s medical license or certificate number), (issuing U.S. State/
Foreign Country of medical license/certificate), am the physician of (name of patient), with whom I
have a doctor/patient relationship and whom I have treated (or with whom I have a doctor/patient
relationship and whose medical history I have reviewed and evaluated).
(Name of patient) has had appropriate clinical treatment for gender transition to the new gender
(specify male or female).
I declare under penalty of perjury under the laws of the United States that the forgoing is true and
correct.
Signature
Typed Name
Date

What does “Appropriate Clinical Treatment” mean?
The new policy recognizes that people’s medical needs vary, and that treatment options must be decided by
health care professionals on an individual basis. You are entitled to an updated gender marker if you have had
the clinical treatment determined by your health care providers to be appropriate, in your individual case, to
facilitate gender transition. No specific type of treatment is required, and details of your treatment should
National Center for Transgender Equality â–ª 1325 Massachusetts Avenue NW, Suite 700, Washington, DC 20005
(202) 903-0112 â–ª [email protected] â–ª www.TransEquality.org
not be included in the letter from your physician to SSA. NCTE encourages you and your doctor to only state in
the letter that you have had the clinical treatment determined by your health care providers to be appropriate.
Details about surgery, hormone treatment, or other treatments are unnecessary and not helpful.
How can I change my name in my Social Security record?
Social Security’s procedures for name changes have not changed. You can change the name on your Social
Security card and record by applying through the mail or in person at a local Social Security office. This can be
done separately from, or together with, applying for a gender change. You will need to submit an Application for
a Social Security Card, proof of your identity and citizenship or immigration status, as well as acceptable proof
of the name change.
In general, SSA will accept any of the following as proof of a name change:
- Name change court order (original or certified copy);
- Marriage, civil union, or domestic partnership certificate (original or certified copy);
- Divorce decree (original or certified copy); or,
- Certificate of citizenship or naturalization (original only).

The new card will be sent to you in the mail, as will any original documents submitted with your application.

Note: Marriage, civil union, or domestic partnership certificates showing a name change can be used so long
as they are recognized by the issuing state. For name change purposes, it does not matter whether the federal
government or the applicant’s state of residence recognize the relationship. However, locally-issued domestic
partnership certificates not recognized by a state cannot be used for this purpose.
How does Social Security treat marriages involving transgender people?
Social Security recognizes as valid any marriage that was recognized under state law as being a valid, different-
sex marriage when it was entered into. Any marriage that was valid when it was entered continues to be valid
regardless of a spouse’s transition.
Social Security looks to state law and government-issued documents (such as birth certificates and court
orders) to determine marital status — it is not based on the gender marker in your Social Security record. For
this reason, changing your gender marker with Social Security will not affect your or your spouse’s right to
Social Security benefits.
What If I have a problem?
Social Security employees are instructed to treat transgender customers with respect, including using
appropriate pronouns, and to not ask unrelated personal questions. If you encounter improper requests
for information, unprofessional treatment, or other difficulties in a local Social Security office or with other
SSA employees, contact NCTE, your SSA Regional Office, or your U.S. Senator’s Office. NCTE is monitoring
implementation of the new policy.
In addition, if you believe you have been subject to discriminatory treatment by an SSA office or staff, you
may file a formal complaint of discrimination with SSA. SSA accepts complaints of discrimination in services
and programs based on race, color, national origin (including English language ability), religion, sex (including
gender identity), sexual orientation, age, disability, or in retaliation for filing a complaint. The purpose of this
process is not to provide compensation but to resolve unfair actions and prevent future incidents. Complaints
must be filed within 180 days of the discriminatory action, or be accompanied by an explanation for filing later.
The complaint form can be found at: http://www.ssa.gov/online/ssa-437.pdf.

National Center for Transgender Equality â–ª 1325 Massachusetts Avenue NW, Suite 700, Washington, DC 20005
(202) 903-0112 â–ª [email protected] â–ª www.TransEquality.org
National Center for Transgender Equality â–ª 1325 Massachusetts Avenue NW, Suite 700, Washington, DC 20005
(202) 903-0112 â–ª [email protected] â–ª www.TransEquality.org
Additional Resources
Health Care Rights and Transgender People: http://www.transequality.org/Resources/
HealthCareRight_UpdatedAug2012_FINAL.pdf
Medicare Benefits and Transgender People: http://transequality.org/Resources/Medi-
careBenefitsAndTransPeople_Aug2011_FINAL.pdf
SSA Gender Change Policy: https://secure.ssa.gov/poms.nsf/lnx/0110212200
Application for Social Security Card: http://ssa.gov/ssnumber/ss5.htm
Social Security Office Locator: https://secure.ssa.gov/ICON/main.jsp

Social Security phone numbers: 1-800-772-1213 or, for TTY, call 1-800-325-0778
SSA Discrimination Complaint Form: http://www.ssa.gov/online/ssa-437.pdf

If this is true, it will make it easier to change something within the Federal Government bureaucracy... methinks.

Catherine Linda Michel

Comments

Policy change...

Hopefully that make make changing the SSA records a little easier. When I had my GRS and went through all that rigamarole in 1999 you had to submit a legal change of name certificate for the name change on the SS records and also a certified letter from the doctor who performed the surgery attesting to what procedures were done and that you now in fact had genitals that were correct for gender you were changing your records to reflect.

EVERYONE I changed my records with wanted an original form too and very few sent them back. *sigh* I ended up having to email Dr. Kunaporn in Thailand and asking him to send me a few more since the 6 certificates I brought home with me were going down fast and most were not coming back or they sent ME a copy back in one case.

Same Here

Same here, only for added fun they never actually told me that I needed to do that last little step, so I ended up with one of those "No Match" responses. Luckily, HR just thought it was completely bizarre. But I still had to go to the local SS office (and why are these always in sketchy neighborhoods?), wait for ages to talk to someone, and then, of course, had to go home, find the paperwork that I hadn't looked at in five years, bring it back, show it to the clerk who made copies, and then sign a form with my old name (only in full, which I'd never done, because who uses their full name in a signature?) before they'd change the records. Massively stressful.

I'm now wondering whether that was a factor in my losing my previous job, which was vey much a mixed blessing.

It sounds like the new procedure is way better than the old one, as you can get everything sorted right up front, and not have to worry about it biting you at some point in the future.

-- Jane

SOCIAL SECURITY ADMINISTRATION

seems to be trying to help the T.G. Community. Now if only other institutions will follow their example.

    Stanman
May Your Light Forever Shine

Gov. agencies sharing info?

GASP! What a concept! (deep, deep sarcasm here) I wonder if any of the "alphabet agencies" share anything but jealousy and envy for one another. Nice thought Val, but I don't see it happening in my lifetime. They are all too busy ensuring that their revenue streams are secure and increasing.

Thanks for your comment.

Hugs and love,
Catherine Linda Michel

As a T-woman, I do have a Y chromosome... it's just in cursive, pink script. Y_0.jpg

Yay for SSA

Once in a while our governments do manage to move forward, even if only a little bit at a time.

Thank you, Catherine for posting all this. :-)

Annie