Big Closet shows i paid for membership but won't let me read Premium stories

Paid $25.00for membership so i could read premium stories. Wasn't interested I other membership benefits like the Company picnic or Christmas party. Just wanted to read something else other than Hogan's Heros on youtube during this loke down. My account shows I'm paid up card-carrying member. still can't read premium stories.
Sent private messages, emails and yelled at the computer. Just silence for the last 15 days. Can anyone give me an idea how to fix this?