My long awaited complaint to the NHS about my 11 years of waiting has now gone in the mail and should reach them on Tuesday. I have paid for tracking so will get confirmation.
The key feature of the complaint is the gatekeeper interview in 2012 that achieved nothing despite referral being authorised.
I have asked for answers to the following:
(i) Is my treatment reasonable?
(ii) How can I regain my trust in the local NHS?
(iii) Why has a Bridging Prescription not been offered?
(iv) Have the Tavistock & Portman Trust been informed about the referral from 2012?
(v) How do I recover the lost years?
(vi) Have my protected characteristics under the Equality Act actually been protected?
Obviously UK law & medical practice applies here.
Shiraz