So, on Saturday, I was in the middle of shopping for groceries when I received this email from Amazon's KDP division:
Due to repeated Content Guideline violations in regards to books you have submitted through your account, specifically books that disappoint our customers, we are terminating your account and your Agreement effective immediately.
I got that email for both Prom Changed Everything and High Heels in a Minefield. Now, bear in mind I never once received any kind of notification from Amazon or KDP prior to this that there were any problems whatsoever with my books or their content (yes, I checked my spam folder). The line about how my books "disappoint our customers" really threw me because outside of a few trolls here and there, every single one of my books has received very positive reviews. What does disappointing their customers even mean? Did someone complain about the content of my books? And yet, in literally the snap of a finger, my account was terminated for no discernable reason I can fathom.
At present, only my latest book Call of the Hunt is still available for purchase on Kindle, likely because I orchestrated its entire publication through Createspace (which may apparently be shut down too since it is an Amazon company). All of my books are still available for paperback purchase, though again I don't know how long that is going to last. I emailed KDP and was told yesterday that they need to look into my situation and would get back to me by Friday. I have no idea what this means for me and my future with Amazon, but don't think that it means the end of seeing my work in publication. I already have emails into several publishing companies asking if they would be interested in publishing my work and I do have a few other self-publishing alternatives I'm looking into as well. There might be a slight delay in being able to purchase my books, through Kindle at least, but you can be sure they will be available to everyone who wants to buy a copy soon.
I'll try updates coming, especially if my account is reinstated, but if you're okay with a paperback copy of my work those are still available to purchase.
Well, much to my insanely great relief, I just received an email from Amazon informing me that after conducting an audit it was discovered that my account was terminated in error and I've been fully reinstated. Everything seems to be back to the way it was, though the Kindle books aren't yet available. My guess is it'll take a little bit of time to reactivate them in the store but it shouldn't be long. I just want to thank everyone here who offered me such great support and advice about what to do if things ended up going to a worst-case scenario. I hope that in the future I won't need to utilize that advice, but I'm grateful to have received it.
Happy reading everyone!
Edit 2/8/18: So after waiting for two days, all of the books are finally back up and available for both Kindle and paperback so Kindle versions can once again be purchased and hopefully the series page will be re-establish very soon as well.