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Cache Clearing for Login Problems

Submitted by erin on Mon, 2008/11/10 - 11:17pm

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A security change in the BC software on Sunday has caused login problems for a few members. The solution is to make sure your cache is clear. Browser caches can be cleared by holding down shift (or control or alt, depending on browser) and hitting the reload button on the browser. ISP cache's are more problematical but this will also clear those in many cases. Some browsers have a cache-clear button in the preferences pane or edit menu. It may be called clear history. You might also need to discard cookies, though waiting a day or so will usually expire any stale cookies.

The security change was needed to safeguard the site information and integrity.

Sorry for the inconvenience.

Hugs,
Erin

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Source URL:https://bigclosetr.us/topshelf/blog/9944/cache-clearing-login-problems