minor issues with the new computer

I have been trying to set up my new computer, and for the most part I am happy with it, but I do have some minor issues I have not been able to fix. its mostly the keyboard, as somehow when I try the key for the apostrophe and the quotation marks, I get this instead: è È.

I have tried to reconfigure the keyboard, but so far, no luck.

It is not a major thing, I can live without them, but it is kind of annoying, and it has slowed my writing.

Ah, well,