My frustration with Lulu

I have loaded down two different works from Lulu and while most of it went well, I have actually gotten both of them free. It was not my intent, but they never did actually charge me for either work.

I will likely go download some of Nancy's work off Lulu but I worry that the problem will come up again.

I just want this to be part of the pubic record. I have never intended to defraud them, it is their fault.

Gwen Brown